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Terms and conditions

All orders will be sent out via Royal Mail.


Goods will usually ship within three business days following order and payment (if for any reason this is not possible notification will be made).


Payment is via PayPal.


There is a flat fee of 65p shipping costs applied to all orders.


All customer information is held securely and will not be shared with any third parties.


If you receive a damaged item or items please inform ‘Hofer’ upon receipt of said item(s) and retain all packaging.


Goods can be returned in a saleable condition with 14 days of purchase; shipping costs will not be refunded. Please inform us upon receipt of item(s) if you wish to make a return. When returning an item ‘Hofer’ will not take responsibility for lost or damaged goods.